Jack in the Box Reduces Spec Compliance Reporting Processing Time by Up to 60% with Specright

American fast food chain Jack in the Box has a huge supply chain to manage, but with outdated systems and limited accessibility, spec compliance reporting was almost impossible. The process was manual and time-consuming, making quality assurance difficult and supplier relationships strained. With Specright, quality managers are saving 50-60% of their time in managing product quality, improving supplier relationships and customer satisfaction.

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Here's a preview of what you'll learn:

  • How Specright enabled quality managers to spend less time on spec compliance reporting and more time preventing quality issues
  • How the team improved supplier relationships through more efficient spec compliance feedback
  • How the team moved from manual input to automatic mapping for hotline calls and emails
“Specright saves our team a tremendous amount of time while increasing visibility and transparency across our supplier relationships so we can focus on preventing issues. Having the Spec Compliance Dashboards allows quality managers to have near real-time monitoring capabilities and spot hotline call trends. The confidence in our compliance program has increased since we started to use it.”

Jeff Chen

Quality Systems Manager, Jack in the Box

Why You Need Specright

When everyone has access to specifications, amazing things happen – faster product development, improved quality, and less waste.

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